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FREQUENTLY
ASKED QUESTIONS

What is Pixar Putt?

Pixar Putt is a themed pop-up mini-golf course made up of 18 fun and interactive holes, inspired by the stories, characters and icons from some of Pixar’s most beloved films including Toy Story, Elemental, Cars, The Incredibles, Coco, Luca, Monsters, Inc., Finding Nemo, Up, Ratatouille, A Bug’s Life, Wall-E, Inside Out, Soul, Turning Red, Lightyear and others. Come and try out 9 or 18 holes of whimsical golfing fun.

 

Is Pixar Putt just for kids? What age group is this experience for?

Pixar Putt is for everyone. The course is quirky, fun and a challenge for adults as well as kids.

 

What characters will be there?

No live characters will appear at Pixar Putt, but there is a photo opportunity with statue featuring a Pixar favourite to check out, as you enter the course.

Where is Pixar Putt located?

SYDNEY
Pier Street Underpass, Darling Harbour  

Friday 15 December to Sunday 4 February 2024 

MELBOURNE

Skyline Terrace, Fed Square

Saturday 30 December to Monday 29 January

* This is an outdoor event, and therefore may be cancelled for safety reasons depending on the weather.

Opening Hours - Sydney & Melbourne:

Sunday to Wednesday 10.00am – 8.00pm 

Thursday to Saturday 10.00am – 10.00pm 

*Christmas Eve 10.00am – 5.00pm 

* Christmas Day Closed 

PLEASE NOTE: Pixar Putt After Dark sessions are available for adults 18+ from Thursday to Saturday nights in Sydney and Melbourne from 7:00pm onwards, featuring a pop-up bar.

 

* However, as the pop-up bar is run by a third party, we cannot guarantee it will be on site each After Dark event night. Last Entry 8.45pm

Is there Parking on site?

Darling Harbour Sydney has a variety of parking options - learn more here.

Fed Square Melbourne also has a number of parking options - learn more here.

How do I get to Pixar Putt by Public Transport?

Darling Harbour Sydney has an extensive public transport system of buses, trains. To plan your Sydney journey, click here.

Fed Square Melbourne also has an extensive public transport system nearby of trams, trains and buses. To plan your Melbourne journey, click here.

 

Taxi / Ride share

Taxis and ride share services can be booked for pick-up or drop-off at Darling Harbour and at Skyline Terrace, Fed Square.

Do I need to bring anything?

We provide golf clubs, golf balls, score cards, pencils and hand sanitiser around the course. It is an outdoor event, so be sure to bring a water bottle and clothing that suits the temperature of the day - layers if it’s cool, or sunscreen and hat if it’s warm. And it is (mini-) golf, so there can be lots of standing! Be sure to wear comfortable shoes.

I am yet to receive my tickets by email or post - what do I do?

Your Pixar Putt tickets have been delivered by text message to the mobile phone number connected to the buyer's Ticketek account. Tickets will not be sent by email or post to any ticket buyer, so be sure to check your mobile phone.

What happens when we arrive?

When you arrive, join the queue and await your turn to check in at the Pixar Putt entrance ticket booth. There, you will have your mobile tickets scanned (ensure your screen brightness is turned up) and each person will collect a putter and ball - your group will also receive a scorecard. From there, you can tee off and experience a “hole” new side to your favourite Pixar movies!

 

What if I’m running late?

If your tickets are valid for a session up to 1 hour before Last Entry please come along and await your turn to enter the event. However, if you arrive outside of your allocated time there may be delays assigning you a tee time, due to capacity restrictions.

PLEASE NOTE: If you arrive late for the Final Session of the day, the course is unable to stay open any later than our approved opening times, so you may need to be re-allocated to a different day.

 

How long does the experience last?

9 holes usually takes around 45-60 minutes for a group of 4 people.

18 holes takes around 1.5 - 2 hours for a group of 4 people.

PLEASE NOTE: During busy periods, particularly weekends and evenings, there could be delays and it may take longer to play Pixar Putt.

How many people are required for a team?

Pixar Putt can be played by teams of 4 people or less, as is custom for mini-golf. And a minimum of 2 people is required to play. If you wish to book a larger group size, you are welcome to do so, but the entire group still needs to split into smaller teams of 4 people or less. Each team of 2, 3 or 4 people plays one hole at a time. Once the hole is complete, they move to the next hole as a team, maintaining their physical distance between themselves and teams in front and behind them.

 

What happens to play in times of extreme weather?

Play will often continue, unless the weather makes it unsafe or impossible to do so. We'd encourage you to wear weather-suitable clothing on days that look uncertain so you're not caught out. Please arrange a rescheduled session date and time, if you'd prefer, through Ticketek here: http://bit.ly/ContactTicketek

Where can I buy tickets?

Tickets are available via the links here on pixarputt.com.au and Ticketek, or at the Pixar Putt ticket booth, located at the entrance of the event. Please note ticket purchases at the event are subject to availability due to capacity limits and all sales are strictly Card Only.

 

How will my Pixar Putt tickets be delivered?

When pre-purchased via Ticketek, your tickets will be delivered as a text message to your nominated Mobile Phone. If needed, you will also find a link to your tickets at the very bottom of your Ticketek confirmation email.

At what age do I need a ticket for my child?

All children over the age of 3 years require a ticket.

 

What ages does a Junior/Child Ticket cover?

Junior/Child Tickets cover ages from 3 - 14 years. Players 15 years and older will require an Adult Ticket.

 

PLEASE NOTE: Children under 3 are welcome to join a family group/team, free of charge, however the course has not been designed to cater to this age group. Children under 3 will not be assigned their own putter (golf-club) or ball. You may wish to pair your under 3 child with a sibling, in order to share their putter and ball, to play some of the simpler holes but not the entire course. We ask parents/guardians of children under 3 to be mindful of other paying patrons on the course following behind your team, as children under 3 tend to take longer to complete a hole. Please remain aware and considerate in order to avoid holding up play for other paying patrons on the course. 

Do I need to purchase a ticket to accompany my child?

Junior/Child ticket-holders must have at least one Adult ticket-holder with them per group at Pixar Putt at all times.

What does a Family Ticket include?

Family Tickets include play for either of the following:

2 x Adults and 2 x Juniors/Children

OR

1 x Adult and 3 x Juniors/Children.

Can I bring my child in a pram, stroller or buggy?

Yes, however, some of the terrain may be uneven, so please be aware that not every part of the course may be accessible for a pram, stroller or buggy. You are advised to carry valuables with you if you need to leave a pram, stroller or buggy near the entrance at any point as they will not be supervised.

Does this event honour Companion Cards?

Companion Card holders are free to chaperone anyone with a paid ticket. Simply turn up to the course and show your valid Companion Card to our team when attending with a ticket holder.

I have purchased the wrong tickets. Can I change them?

Sure. If you have purchased tickets for an incorrect session, or would like to change session, please contact Ticketek before your booked session by clicking here and they will assist you. Please include your current booking date/time as the 'Date of Event' as it will assist Ticketek in processing your session time update request more efficiently. You can reschedule your session date and time through Ticketek here: http://bit.ly/ContactTicketek

 

We’ve booked tickets but one of our group can no longer make it. Can I get a refund?

We are unable to offer refunds due to change of mind or personal circumstance. If you or one of your group can’t attend, you can invite other friends to take their place – tickets are not name-specific. Unused tickets can only be refunded if a replacement order for a new session is placed (please follow the process described in the question above).

 

Can I use my ticket multiple times?

Each ticket is valid for a single entry only. However, if you purchase 9 holes and you still want to keep the party going, a 9 hole extension (to a full 18-hole game) may be available for purchase at the Putt Hut ticket booth.

Is it accessible?

Due to Pixar Putt being a pop-up mini-golf experience with space restrictions and where some of the terrain is uneven, this event is not wheelchair accessible.

Important Event Information:

When purchasing your tickets for Pixar Putt please ensure that your nominated date/s and time/s have been selected correctly. If the course is closed by management due to unforeseen circumstances. We will make every effort to accommodate rescheduling when these circumstances arise.

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