FREQUENTLY ASKED QUESTIONS
What is Pixar Putt?
Pixar Putt is a themed pop-up mini-golf course made up of 18 fun and interactive holes, inspired by the stories, characters and icons from some of Pixar’s most beloved films including Toy Story, Finding Nemo, The Incredibles, Coco, Monsters, Inc., Ratatouille, A Bug’s Life, Wall-E, Inside Out and the most recent hit, Onward. Come and try out 9 or 18 holes of whimsical golfing fun.
Is Pixar Putt just for kids?
Pixar Putt is for everyone. The course is quirky, fun and a challenge for adults as well as kids.
What characters will be there?
No live characters will appear at Pixar Putt, but there is a photo opportunity with some Pixar favourite statues to check out as you enter.
Do I need to bring anything?
We provide golf clubs, golf balls, score cards, pencils and hand sanitiser around the course. It is an outdoor event, so be sure to bring a water bottle and clothing that suits the temperature of the day - layers if it’s cool, or sunscreen and hat if it’s warm. And it is (mini-) golf, so there can be lots of standing! Be sure to wear comfortable shoes.
Is Pixar Putt COVIDSafe?
By its very nature, Pixar Putt is one of the most physically distanced events you could find anywhere! The safety of patrons and staff is top priority and Pixar Putt will operate with a commitment to a COVIDSafe environment. Pixar Putt’s COVIDSafe measures include capped player numbers on the course at all times; physical distancing measures in queues and on the course; sanitiser stations located on-site; plus sanitising of all golfing equipment between users for every session each day.
Where is Pixar Putt?
This September/October 2020, Pixar Putt is in two Australian locations:
RAC Arena Plaza
700 Wellington St, Perth WA 6000
Friday 25 September – Sunday 25 October, 2020
Bankwest Stadium Precinct (outside Gate B)
11 - 13 O’Connell St, Parramatta NSW 2150
Saturday 26 September – Sunday 25 October, 2020
What time does it open?
MONDAY to WEDNESDAY:
10:00am – 8:00pm (last entry 6:45pm)
THURSDAY to SATURDAY:
10:00am – 10:00pm (last entry 8:45pm)
7:00pm onwards is ‘Pixar Putt After Dark’ sessions for all ages
10:00am – 8:00pm (last entry 6:45pm)
WA Queen’s Birthday Long Weekend Hours:
Sunday 27 September: 10:00am – 10:00pm
Monday 28 September: 10:00am – 8:00pm
NSW Labour Day Long Weekend Hours:
Sunday 4 October: 10:00am – 10:00pm
Monday 5 October: 10:00am – 8:00pm
How do I get there?
RAC Arena Plaza, 700 Wellington St, Perth WA 6000
BY CAR: There are 600 bays, including ACROD, in the RAC Arena Car Park, accessible via Milligan St and Market St.
BY TRAIN OR BUS: RAC Arena is only a short walk from Perth Busport and Perth Train Station.
BY TAXI OR UBER: The best drop-off and pick up location is on Wellington St, at the main entrance of RAC Arena.
Bankwest Stadium Precinct (Ext. Gate B), 11-13 O’Connell St, Parramatta NSW 2150
BY CAR: For those who plan to drive, there is no public parking onsite. There are a number of parking stations close to Bankwest Stadium for patrons wanting to park in the area. Check the Bankwest Stadium website for details.
BY TRAIN: The closest station to Bankwest Stadium is Parramatta Station, which is approximately 10 minutes’ walk from the stadium. Alternatively, you catch a train to Westmead Station then head to Bankwest Stadium through Parramatta Park.
BY BUS: Plenty of regular route bus services run to and from Parramatta Interchange which is within 10 minutes’ walking distance of Bankwest Stadium.
BY FERRY: The closest wharf to Bankwest Stadium is Parramatta Wharf. The stadium is approximately 15 minutes’ walk (1.2km) from Parramatta wharf.
BY TAXI OR UBER: The two closest taxi drop off and pick up points are located at Marist Place near Victoria Rd and Villers St near Victoria Rd. It is a short walk to Bankwest Stadium from each of these drop off points.
What happens when we arrive?
When you arrive, join the physically distanced queue and await your turn to check in at the Pixar Putt entrance ticket booth. There, you will have your tickets scanned and each person will collect a putter and ball - your group will receive a scorecard. From there, you can tee off and experience a “hole” new side to your favourite Pixar movies!
What if I’m running early or late?
Don’t worry, there’s no need to contact us if you’re running early or late for your entry time. Please come along and join the physically distanced queue and await your turn to enter the event. However, if you arrive outside of your allocated time there may be delays assigning you a tee time, due to COVIDSafe capacity restrictions. PLEASE NOTE: If you arrive late for the final session of the day, you may need to be re-allocated to a different day.
How long does the experience last?
9 holes usually takes around 30-40 minutes for a group of 4 people.
18 holes takes around 1 hour - 1.5 hours for a group of 4 people.
PLEASE NOTE: During busy periods it may take longer to play Pixar Putt.
How many people are required for a team?
Pixar Putt can be played by teams of 4 people or less, as is custom for mini-golf. And a minimum of 2 people is required to play. If you wish to book a larger group size, you are welcome to do so, but the entire group still needs to split into smaller teams of 4 people or less. Each team of 2, 3 or 4 people plays one hole at a time. Once the hole is complete, they move to the next hole as a team, maintaining their physical distance between themselves and teams in front and behind them.
Is it accessible?
Due to Pixar Putt being a pop-up mini-golf experience with space restrictions and where some of the terrain is uneven, this event is not wheelchair accessible at these locations.
What happens to play in times of extreme weather?
Good news! If it rains, play will also continue, and we'd encourage you to wear your wet weather gear. Tickets to any sessions where you deem it too hot or too wet for your team to play will be valid for the next 7 days. If you need to choose another date please contact Ticketek, before your scheduled session, and they can assist.
Where can I buy tickets?
Tickets are available from pixarputt.com.au or at the Pixar Putt ticket booth, located on the entrance of the event in Perth and Sydney. Please note ticket purchases at the event are subject to availability due to COVIDSafe capacity limits and are Card Only.
At what age do I need a ticket for my child?
All children over the age of 3 years need a ticket.
What ages does a Child's Ticket cover?
Child Tickets cover ages 3-14. Players 15 years and older will require an Adult Ticket.
What does a Family Ticket include?
A Family Ticket includes play for either 2 Adults and 2 Children OR 1 Adult and 3
What age group is this experience for?
Pixar Putt is fun for everyone!
Can I bring my child in a pram, stroller or buggy?
Yes, however, some of the terrain is uneven, so please be aware that not every part of the course may be accessible for a pram, stroller or buggy. You are advised to carry valuables with you if you need to leave a pram, stroller or buggy near the entrance at any point as they will not be supervised.
Does this event honour Companion Cards?
Absolutely! Companion Card holders are free to chaperone anyone with a paid ticket. Simply turn up to the course and show your valid Companion Card to our team.
I have purchased the wrong tickets. Can I change them?
Sure. If you have purchased tickets for an incorrect session, or would like to change session, please contact us before your booked session and we will assist you.
We’ve booked tickets but one of our group can no longer make it. Can I get a refund?
We are unable to offer refunds due to change of mind or personal circumstance. If you or one of your group can’t attend, you can invite other friends to take their place – tickets are not name-specific. Unused tickets can only be refunded if a replacement order for a new session is placed (please follow the process described in the question above).
Can I use my ticket multiple times?
Each ticket is valid for a single entry only. However, if you purchase 9 holes and you still want to keep the party going, a 9 hole extension (to a full 18-hole game) will be available for purchase at the ticket booth.