FREQUENTLY ASKED QUESTIONS

What is Pixar Putt?

Pixar Putt is a themed pop-up mini-golf course made up of 18 fun and interactive holes, inspired by the stories, characters and icons from some of Pixar’s most beloved films including Toy Story, Onward, Finding Nemo, The Incredibles, Coco, Monsters, Inc., Ratatouille, A Bug’s Life, Wall-E, Inside Out and the most recent hit, Soul. Come and try out 9 or 18 holes of whimsical golfing fun.

 

Is Pixar Putt just for kids?

Pixar Putt is for everyone. The course is quirky, fun and a challenge for adults as well as kids.

 

What characters will be there?

No live characters will appear at Pixar Putt, but there is a photo opportunity with some Pixar favourite statues to check out as you enter.

 

Do I need to bring anything?

We provide golf clubs, golf balls, score cards, pencils and hand sanitiser around the course. It is an outdoor event, so be sure to bring a water bottle and clothing that suits the temperature of the day - layers if it’s cool, or sunscreen and hat if it’s warm. And it is (mini-) golf, so there can be lots of standing! Be sure to wear comfortable shoes. 

 

Is Pixar Putt COVIDSafe?

By its very nature, Pixar Putt is physically distanced! The safety of patrons and staff is top priority and Pixar Putt will operate with a commitment to a COVIDSafe environment. Pixar Putt’s COVIDSafe measures include capped player numbers on the course; sanitiser stations located on-site; physical distancing measures everywhere possible; plus sanitising of all golfing equipment between users for every session each day.

 

Where is Pixar Putt?

MELBOURNE

Fed Square (River Terrace)

Melbourne VIC 3000

NEWCASTLE

Wheeler Place (in front of the Civic Theatre)
Newcastle NSW 2300

NOW OPEN UNTIL SUNDAY 25 APRIL

What time does it open?

Melbourne Opening Hours:

 

MONDAY to WEDNESDAY:

10:00am – 8:00pm

(Last Entry strictly 6:45pm)

THURSDAY and FRIDAY:

3:00pm – 6:45pm for all ages

7:00pm – 10:00pm 'After Dark’ sessions for players 18+

(Last Entry strictly 8:45pm)

(Please Note: Opens 3:00pm Monday 19 - Friday 23 April)

SATURDAY:

10:00am – 6:45pm for all ages

7:00pm – 10:00pm 'After Dark’ sessions for players 18+

(Last Entry strictly 8:45pm)

 

SUNDAY:

10:00am – 8:00pm

(Last Entry strictly 6:45pm)

Newcastle Opening Hours:

 

MONDAY to WEDNESDAY:

10:00am – 8:00pm

(Last Entry strictly 6:45pm)

THURSDAY and FRIDAY:

3:00pm – 6:45pm for all ages

7:00pm – 9:30pm 'After Dark’ sessions for players 18+

(Last Entry strictly 8:30pm)

(Please Note: Opens 3:00pm Monday 19 - Friday 23 April)

SATURDAY:

10:00am – 6:45pm for all ages

7:00pm – 9:30pm 'After Dark’ sessions for players 18+

(Last Entry strictly 8:30pm)

 

SUNDAY:

10:00am – 8:00pm

(Last Entry strictly 6:45pm)

How do I get there?

 

MELBOURNE

FED SQUARE (River Terrace)

Melbourne VIC 3000

BY CAR: Parking in the Melbourne CBD is easy with the Fed Square Car Park and other nearby city car parks. For more detailed information please check the Fed Square website.

BY TRAIN: Pixar Putt in Fed Square can easily be accessed by train. Flinders Street Station provides the closest access to Fed Square and Pixar Putt on River Terrace. Trains run regularly from nearly all Greater Melbourne stations to Flinders Street.

BY TRAM: Fed Square is part of Melbourne’s Free Tram Zone, which includes the area from the iconic Queen Victoria Market to Victoria Harbour in Docklands, up to Spring Street and over Flinders Street Station and Fed Square. Travel on trams within this zone is free, and you won’t need a myki, however, if your journey starts or finishes outside the boundaries of the Free Tram Zone, you must touch on your myki at the reader in the normal way to make sure you have a valid ticket. The Free Tram Zone signs at tram stops identify the boundaries of the zone. Check out the Public Transport Victoria site here for info on trams into the city.

BY BUS: Fed Square and Melbourne's CBD can also be reached by various bus routes. Check the Public Transport Victoria website here for more information on reaching Fed Square.

BY TAXI: The closest taxi ranks to Fed Square and Pixar Putt are opposite the square at Flinders Street Station on Swanston Street.

NEWCASTLE

WHEELER PLACE (in front of the Civic Theatre)
Newcastle NSW 2300

BY CAR: There are a number of paid parking lot options surrounding Wheeler Place Newcastle, as well as on street parking and metered parking including King Street and Auckland Street. Please see street signs.

BY LIGHT RAIL: Pixar Putt in Wheeler Place can best be accessed via the Light Rail Station called Civic. 

BY BUS: The closest Bus Stops are on King Street (near the corner of Auckland St) and Darby St.

What happens when we arrive?

When you arrive, join the physically distanced queue and await your turn to check in at the Pixar Putt entrance ticket booth. There, you will have your tickets scanned and each person will collect a putter and ball - your group will receive a scorecard. From there, you can tee off and experience a “hole” new side to your favourite Pixar movies!

 

What if I’m running late?

If your tickets are valid for a session up to 1 hour before Last Entry please come along and await your turn to enter the event. However, if you arrive outside of your allocated time there may be delays assigning you a tee time, due to COVIDSafe capacity restrictions.

PLEASE NOTE: If you arrive late for the Final Session of the day, the course is unable to stay open any later than our approved opening times, so you may need to be re-allocated to a different day.

 

How long does the experience last?

9 holes usually takes around 45-60 minutes for a group of 4 people.

18 holes takes around 1.5 - 2 hours for a group of 4 people.

PLEASE NOTE: During busy periods, particularly weekends and evenings, there could be delays and it may take longer to play Pixar Putt.

How many people are required for a team?

Pixar Putt can be played by teams of 4 people or less, as is custom for mini-golf. And a minimum of 2 people is required to play. If you wish to book a larger group size, you are welcome to do so, but the entire group still needs to split into smaller teams of 4 people or less.

 

Each team of 2, 3 or 4 people plays one hole at a time. Once the hole is complete, they move to the next hole as a team, maintaining their physical distance between themselves and teams in front and behind them.

 

Where can I buy tickets?

Tickets are available from pixarputt.com.au or at the Pixar Putt ticket booth, located at the entrance of the event. Please note ticket purchases at the event are subject to availability due to COVIDSafe capacity limits and all sales are Card Only.

 

At what age do I need a ticket for my child?

All children over the age of 3 years require a ticket.

 

What ages does a Junior/Child Ticket cover?

Junior/Child Tickets cover ages from 3 - 14 years. Players 15 years and older will require an Adult Ticket.

 

PLEASE NOTE: Children under 3 are welcome to join a family group/team, free of charge, however the course has not been designed to cater to this age group. Children under 3 will not be assigned their own putter (golf-club) or ball. You may wish to pair your under 3 child with a sibling, in order to share their putter and ball, to play some of the simpler holes but not the entire course. We ask parents/guardians of children under 3 to be mindful of other paying patrons on the course following behind your team, as children under 3 tend to take longer to complete a hole. Please remain aware and considerate in order to avoid holding up play for other paying patrons on the course. 

Do I need to purchase a ticket to accompany my child?

Junior/Child ticket-holders must have at least one Adult ticket-holder with them per group at Pixar Putt at all times.

What does a Family Ticket include?

A Family Ticket includes play for either 2 x Adults and 2 x Juniors/Children OR 1 x Adult and 3 x Juniors/Children.

 

What age group is this experience for?

Pixar Putt is fun for everyone!

 

Can I bring my child in a pram, stroller or buggy?

Yes, however, some of the terrain is uneven, so please be aware that not every part of the course may be accessible for a pram, stroller or buggy. You are advised to carry valuables with you if you need to leave a pram, stroller or buggy near the entrance at any point as they will not be supervised.

 

Does this event honour Companion Cards?

Absolutely! Companion Card holders are free to chaperone anyone with a paid ticket. Simply turn up to the course and show your valid Companion Card to our team.

 

Will there be a bar at 'Pixar Putt After Dark'??

In Melbourne, the 'Pixar Putt After Dark' sessions for Adults aged 18+ on Thursday, Friday & Saturday evenings from 7:00pm to 10:00pm will feature a Pop-Up Bar with a selection of drinks available for purchase (card only) by those on course playing during these times.

Does the Newcastle event honour Dine & Discover NSW Vouchers?

No, Dine & Discover NSW vouchers are not valid for use at Pixar Putt in Wheeler Place, Newcastle.

Is it accessible?

Due to Pixar Putt being a pop-up mini-golf experience with space restrictions and where some of the terrain is uneven, this event is not wheelchair accessible at these locations.

 

What happens to play in times of extreme weather?

Play will often continue, unless the weather makes it unsafe or impossible to do so. We'd encourage you to wear weather-suitable clothing on days that look uncertain so you're not caught out. However, tickets to any sessions where you deem it too wet or too hot for your team to play will be immediately valid for the next 7 days. Please arrange your alternative session date and time through Ticketek by clicking http://bit.ly/ContactTicketek and they will assist you.

I have purchased the wrong tickets. Can I change them?

Sure. If you have purchased tickets for an incorrect session, or would like to change session, please contact Ticketek before your booked session by clicking here and they will assist you. Please include your current booking date/time as the 'Date of Event' as it will assist Ticketek in processing your session time update request more efficiently. Please arrange your alternative session date and time through Ticketek by clicking http://bit.ly/ContactTicketek and they will assist you.

 

We’ve booked tickets but one of our group can no longer make it. Can I get a refund?

We are unable to offer refunds due to change of mind or personal circumstance. If you or one of your group can’t attend, you can invite other friends to take their place – tickets are not name-specific. Unused tickets can only be refunded if a replacement order for a new session is placed (please follow the process described in the question above).

 

Can I use my ticket multiple times?

Each ticket is valid for a single entry only. However, if you purchase 9 holes and you still want to keep the party going, a 9 hole extension (to a full 18-hole game) will be available for purchase at the ticket booth.

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