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FREQUENTLY
ASKED QUESTIONS

  • 1. What is Pixar Putt?
    Pixar Putt is a themed pop-up mini-golf course made up of 18 fun and interactive holes, inspired by the stories, characters and icons from some of Pixar’s most beloved films including Toy Story, Elemental, Cars, The Incredibles, Coco, Luca, Monsters, Inc., Finding Nemo, Up, Ratatouille, A Bug’s Life, Wall-E, Inside Out, Soul, Turning Red, Lightyear and others. Come and try out 9 or 18 holes of whimsical golfing fun!
  • 2. Is Pixar Putt just for kids? What age group is this experience for?
    Pixar Putt is for everyone! The course is quirky, fun and a challenge for adults as well as kids.
  • 3. What characters will be there?
    The course does not feature live characters, but there are photo ops featuring statues of Pixar Characters along with vibrant themed holes across the course that bring the beloved films to life.
  • 4. Where is Pixar Putt located?
    HOBART MyState Bank Arena 601 Brooker Hwy, Glenorchy Tasmania Opening Hours - Hobart: Sunday to Wednesday 9.30am – 8.00pm Thursday to Saturday 9.30am – 10.00pm PLEASE NOTE: Pixar Putt After Dark sessions are available for Adults 18+ only from Thursday to Saturday nights from 7:00pm onwards, featuring a pop-up bar.
  • 5. Is there Parking on site?
    Yes! MyState Bank Arena Hobart has over 1,000 car spaces over two car parks within the precinct.
  • 6. How do I get to Pixar Putt by Public Transport?
    Bus Services Public transport is the quickest and easiest way to get to and from an event. To plan your journey with Metro bus services, click here. Taxis On event days, there is a taxi rank available from Entry 1. Ride Share Services The pick-up and drop off point for the ride share services, such as Uber, is located in front of Entry 1. We encourage guests not to order their ride share service until they have reached the pick-up point to avoid causing congestion in the pick-up area.
  • 7. Do I need to bring anything?
    We provide golf clubs, golf balls, score cards, and pencils around the course. And it is mini-golf, so there can be lots of standing! Be sure to wear comfortable shoes.
  • 8. I have yet to receive my tickets by email - what do I do?
    Your Pixar Putt tickets have been delivered by text message to the mobile phone number connected to the buyer's Ticketek account. Tickets will not be sent by email or post to any ticket buyer, so be sure to check your mobile phone.
  • 9. What happens when we arrive?
    When you arrive, join the queue and await your turn to check in at the Pixar Putt entrance ticket booth. There, you will have your mobile tickets scanned (ensure your screen brightness is turned up) and each person will collect a putter and ball - your group will also receive a scorecard. From there, you can tee off and experience a “hole” new side to your favourite Pixar movies!
  • 10. What if I’m running late?
    If your tickets are valid for a session up to 1 hour before Last Entry please come along and await your turn to enter the event. However, if you arrive outside of your allocated time there may be delays assigning you a tee time, due to capacity restrictions. PLEASE NOTE: If you arrive late for the Final Session of the day, the course is unable to stay open any later than our approved opening times, so you may need to be re-allocated to a different day.
  • 11. How long does the experience last?
    9 holes usually takes around 45-60 minutes for a group of 4 people. 18 holes takes around 1.5 - 2 hours for a group of 4 people. PLEASE NOTE: During busy periods, particularly weekends and evenings, there could be delays and it may take longer to play Pixar Putt.
  • 12. How many people are required for a team?
    Pixar Putt can be played by teams of 4 people or less, as is custom for mini-golf. And a minimum of 2 people is required to play. If you wish to book a larger group size, you are welcome to do so, but the entire group still needs to split into smaller teams of 4 people or less. Each team of 2, 3 or 4 people plays one hole at a time. Once the hole is complete, they move to the next hole as a team.
  • 13. What happens to play in times of extreme weather?
    Play will continue, as Pixar Putt is played indoors at MyState Bank Arena Hobart. If weather makes it impossible to get to the arena, please arrange a rescheduled session date and time, if you'd prefer, through Ticketek here: http://bit.ly/ContactTicketek
  • 14. Where can I buy tickets?
    Tickets are available via the links here on pixarputt.com.au and via Ticketek. Tickets can also be purchased at the entrance of the event at MyState Bank Arena when Pixar Putt is open. PLEASE NOTE: Ticket purchases at the event are subject to availability due to capacity limits and all sales are strictly Card Only.
  • 15. How will my Pixar Putt tickets be delivered?
    When pre-purchased via Ticketek, your tickets will be delivered as a text message to your nominated Mobile Phone. If needed, you will also find a link to your tickets at the very bottom of your Ticketek confirmation email.
  • 16. At what age do I need a ticket for my child?
    All children over the age of 3 years require a ticket
  • 17. What ages does a Junior/Child ticket cover?
    Child tickets are for players aged 3-12. PLEASE NOTE: Children under 3 are welcome to join a family group/team, free of charge, however the course has not been designed to cater to this age group. Children under 3 will not be assigned their own putter (golf-club) or ball. You may wish to pair your under 3 child with a sibling or friend, in order to share their putter and ball, to play some of the simpler holes but not the entire course. We ask parents/guardians of children under 3 to be mindful of other paying patrons on the course following behind your team, as children under 3 tend to take longer to complete a hole. Please remain aware and considerate in order to avoid holding up play for other patrons on the course. Junior/Child Tickets cover ages from 3 - 14 years. Players 15 years and older will require an Adult Ticket.
  • 18. Do I need to purchase a ticket to accompany my child?
    All children ages 3+ must have a ticket and be accompanied by an adult with a valid ticket. For children under 3, all accompanying adults must have valid tickets.
  • 19. What does a Family Ticket include?
    Family Tickets include play for either of the following: 2 x Adults and 2 x Juniors/Children OR 1 x Adult and 3 x Juniors/Children.
  • 20. Can I bring my child in a pram, stroller or buggy?
    Yes, however, please be aware that not every part of the course may be accessible for a pram, stroller or buggy. You are advised to carry valuables with you if you need to leave a pram, stroller or buggy near the entrance at any point, as they will not be supervised.
  • 21. I have purchased the wrong tickets. Can I change them?
    Sure. If you have purchased tickets for an incorrect session, or would like to change session, please contact Ticketek before your booked session by clicking here and they will assist you. Please include your current booking date/time as the 'Date of Event' as it will assist Ticketek in processing your session time update request more efficiently. You can reschedule your session date and time through Ticketek here: http://bit.ly/ContactTicketek
  • 22. We’ve booked tickets but one of our group can no longer make it. Can I get a refund?
    We are unable to offer refunds due to change of mind or personal circumstance. If you or one of your group can’t attend, you can invite other friends to take their place – tickets are not name-specific. Unused tickets can only be refunded if a replacement order for a new session is placed (please follow the process described in the question above).
  • 23. Can I use my ticket multiple times?
    Each ticket is valid for a single entry only. However, if you purchase 9 holes and you still want to keep the party going, a 9 hole extension (to a full 18-hole game) may be available for purchase at the Putt Hut ticket booth.
  • 24. Is it accessible?
    Due to Pixar Putt being a pop-up mini-golf experience with space restrictions and due to the height of the golf holes some aspects of play will be challenging for guests with mobility issues. Hole surfaces can be uneven and are not wheelchair accessible.
  • 25. Does this event honour Companion Cards?
    Companion Card holders are free to chaperone anyone with a paid ticket. Simply turn up to the course and show your valid Companion Card to our team when attending with a ticket holder.
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